About Mark Badger
Managing Partner, Edgeview Management Consulting. Author of Leadership Team 4.0.
Onsite. Accountable.
Delivering Results That Last.
Edgeview Management Consulting works onsite with the leadership teams of mid-market companies in manufacturing, industrial services, professional services, construction, and logistics, across Australia and New Zealand.
Our purpose is to find the margin buried in how your leadership team executes, prove it, and release it, onsite.
At Edgeview, we take responsibility for our clients' growth aspirations. Growth flows from a hands-on approach, increasing margins by empowering people to change and leverage advanced productivity tools and practices.
We improve your culture, enhance your sales process, increase productivity, and deliver the results you have been working toward.
We are successful when there is visible proof that your business is refreshed, productive, profitable, and sustainable. We know we have delivered the best possible result when we see a renewed sense of purpose from our clients and the relief that comes from knowing their organisation's future is more secure.
Mark's Record
Edgeview Management Consulting is led by its Managing Partner, Mark Badger. Before founding Edgeview, Mark was Managing Director and Global Head of Legal in the investment banking division of Standard Chartered Bank, a 90,000-employee institution. He led a team of 450 across ten finance centres in 50 countries, with 17 senior direct reports, reporting to business heads, the COO, the CFO, the CEO, and country CEOs. His team recorded a Gallup engagement score of 4.8.
His work covered complex derivatives, structured notes, and structured tax, and the acquisitions of Korea First Bank, American Express Bank, and an Irish aircraft finance business. He worked through the Russia crisis, the Asian currency crisis, SARS, and the global financial crisis; led the legal team through a 20-day Japan FSA audit after the branch's compliance staff had resigned, saving the bank from a penalty that would have stopped its new securities business; and supported the bank's growth, organic and acquired, from 30,000 to 90,000 employees, including new offices in China, Korea, Japan, Singapore, Hong Kong, and India.
Across that career, Mark conducted around 500 interviews with senior leaders. The method in Leadership Team 4.0, and the LTPAA that applies it, is built on those interviews and on running leadership teams at that scale.
Implementation Is Where Most Consultants Stop.
It Is Where We Start.
Edgeview does more than identify opportunities to improve operating results. We implement the required changes, working with management and front-line personnel, side by side.
We work onsite until our clients achieve the projected improvements in productivity and margin. This is not a desk study or a paper exercise. We measure success with actual results.
We develop a new client strategy to feed the scalable capacity generated by improved productivity. We coincide this work with a sharper focus on sales and marketing performance.
With the ability to add more business without increasing overheads at the same rate as before, margins and profits improve materially. We take full advantage of the organisation's ability to grow without the need to hire proportionally more staff or increase operational costs.
We leverage the positive momentum that quickly develops when we tackle each business challenge to realise your unique business opportunities.
The momentum does not stop, and execution of the work is guaranteed because we support you and your teams, onsite, to make all of the changes and improvements needed to fix each business challenge.
If your goal is scalable, sustainable growth and best-in-class profit margins on your products and services, we help you choose the most effective change options and select the best methodologies to execute those changes.
Growth flowing from new sales and better productivity will accelerate when you leverage the benefits of your improving margins to win new accounts, purchase better equipment, and hire skilled employees.
When your organisation removes the business challenges that impact productivity and leverages new ways of working, your employees become a productive, focused, and innovative force.
Implementation Is Where Most Consultants Stop. It Is Where We Start.
Edgeview does more than identify opportunities to improve operating results. We implement the required changes, working with management and front-line personnel, side by side.
We work onsite until our clients achieve the projected improvements in productivity and margin. This is not a desk study or a paper exercise. We measure success with actual results.
We develop a new client strategy to feed the scalable capacity generated by improved productivity. We coincide this work with a sharper focus on sales and marketing performance.
With the ability to add more business without increasing overheads at the same rate as before, margins and profits improve materially. We take full advantage of the organisation's ability to grow without the need to hire proportionally more staff or increase operational costs.
We leverage the positive momentum that quickly develops when we tackle each business challenge to realise your unique business opportunities.
The momentum does not stop, and execution of the work is guaranteed because we support you and your teams, onsite, to make all of the changes and improvements needed to fix each business challenge.
If your goal is scalable, sustainable growth and best-in-class profit margins on your products and services, we help you choose the most effective change options and select the best methodologies to execute those changes.
Growth flowing from new sales and better productivity will accelerate when you leverage the benefits of your improving margins to win new accounts, purchase better equipment, and hire skilled employees.
When your organisation removes the business challenges that impact productivity and leverages new ways of working, your employees become a productive, focused, and innovative force.
The Expertise Behind Every Engagement
- We have assisted in establishing and leveraging multi-product global outsourcing hubs
- We have led large teams based locally, regionally, and globally
- We have been engaged in establishing, developing, acquiring, merging, and restructuring both large and medium-sized businesses
- We have decades of direct business experience across multiple economic cycles
- We understand the constraints of organisational hierarchies
- We understand the impact of poor employee engagement and we have seen the measurable benefits of a fully engaged and empowered organisation
- We know how to deliver visible, measurable risk control and continuous improvement through enhanced and innovative processes
Edgeview is distinctive because Mark has run businesses, led large teams, and developed the strategies and processes that increase productivity and win more sales.
We are effective because we leverage decades of experience in sales growth, re-engineering, performance management, culture improvement, complex outsourcing, financial analysis, law, manufacturing, logistics, business integration, and investment banking.
Our Approach
Mark works onsite with you to implement the agreed changes and deliver improvements to your profit margins, for example, improving daily sales performance and reducing the cost of developing each product or service.
Most importantly, we build the dynamic and innovative architecture and improve employee commitment and capabilities to increase quarterly profit margins.
We work closely with our clients with regular onsite visits, providing computer-based task monitoring and virtual working conferences.
We take responsibility for the execution of the agreed change plans. Businesses that work with us, regardless of profession or industry, expect us to improve their profits by enhancing and improving their margins. If our clients' sales, profits, and margins do not increase, we have not been successful.
We take the time to explain our ideas and options, and agree on proposed changes for applicable teams, practice groups, divisions, or the organisation as a whole. We explain clearly why each change is required, how it will be made, and how long it will take to deliver the expected results.
The work falls across six pillars: leadership, culture, strategy, execution, performance management, and sales performance.
We need to know the story behind the financials. A key part of our approach is conducting extensive interviews across the whole organisation acquiring a deep understanding of day-to-day operations, what got the business to where it is now, and the true impact of existing challenges.
From this informed position, we collaborate to agree on the best options to achieve the desired end state and capture new opportunities. Most importantly, we execute the changes onsite as our clients continue to grow their client base and profit.
We regularly follow up on our work, visiting premises to ensure lasting change and that employees have acquired and are effectively using new skills. We test and measure to ensure continuous development and improvement in ways of working.
Our Promise. Your Results.
A collaboration with Edgeview Management Consulting is not a paper exercise, we measure success with actual results.
Together we go over your expectations and identify where your organisation can go. We then identify the necessary actions and applications to get you there.
We design, explain, and deliver the solutions to carry your business through to each goal. Seeing a strategy through to completion is not only about delivery and results, it must be taught and absorbed to be sustainable.
This is where Edgeview's strengths lie. We challenge and encourage the organisation to establish meaningful goals. We work actively on delivering a lasting, results-oriented approach within management and onsite throughout the organisation.
One of the key benefits of our support model is that we do not leave until you and your team are seeing the results you want, and the right understanding of what is required is embedded across the organisation.
We provide detailed policies, procedures, and guidelines prepared with your employees to ensure they are tailored to your business and fully understood. We train your people on how to apply each policy and develop the audit processes that build accountability and compliance.
There is no lock-in contract period. Clients can discontinue support by notifying us ten business days before the start of the next month's cycle.
Your Questions. Answered.
What does Edgeview Management Consulting do?
Edgeview identifies and delivers tangible, sustainable business improvement across six pillars: leadership, culture, strategy, execution, performance management, and sales performance. We do this by instilling the discipline of execution at all levels of an organisation enabling our clients to achieve their objectives with greater speed, predictability, and control.
How does Edgeview do it?
We use a systematic methodology to improve, expand, or add management practices across each of the six pillars. We identify the relevant segments of each pillar and apply trusted management practices and tools, making specific changes to ensure each segment is efficient and contributing to overall productivity. We embed new processes of control and visibility to ensure planned change is adopted and sustained.
Why is Edgeview different?
We do more than identify opportunities, we implement the required changes, working side by side with management and front-line personnel onsite. We coincide productivity work with a sharper focus on sales and marketing. The result is the ability to grow without increasing overheads at the same rate, improving margins and profits materially.
Whom does Edgeview serve?
Business leaders of mid-market, predominantly privately owned companies in manufacturing, industrial services, professional services, construction, and logistics, across Australia and New Zealand.
How does an engagement work?
An engagement begins with the LTPAA: thirty business days onsite, ending with the report and a twelve-month plan delivered on Day 30. Implementation, if you choose it, runs as six two-month phases, billed and reviewed month to month.
Why bring Edgeview into my organisation?
- We are experienced in solving common and unique challenges and delivering trusted change
- We quickly identify material concerns and analyse known challenges to offer solutions faster
- We bring well-developed methods and tools and genuine objectivity to the task
- We are dedicated to the specific issues at hand and are not distracted by day-to-day operational demands
- We provide a sounding board for new ideas from subject matter experts
How do we justify the investment?
You are engaging Edgeview to deliver leading productivity applications and tools across your business. We are independent and have no inclination to defend current processes or people. If you were to employ full-time staff to deliver the same service at the same level of experience, the cost would be substantially higher and permanent. After our engagement, your organisation retains a robust internal infrastructure that continues to deliver productivity improvements and employees trained to continuously improve your processes.
What is the fee structure?
Most engagements begin with the LTPAA, a fixed-fee, fixed-scope assessment. Implementation that follows is month to month, with no lock-in period; you can stop at any month-end. Fees are discussed in the first conversation.
How long does a typical engagement take?
The LTPAA takes thirty business days. The plan it produces covers twelve months, and you can pause or stop at the end of any month.
What sets Edgeview apart?
A collaboration with Edgeview is not a desk study. Together we identify the necessary actions and applications leading to the desired results. We design, explain, and deliver the solutions and ensure the approach is taught, absorbed, and sustainable within the organisation.
Who will Edgeview work with in my organisation?
Through the various stages of the process, we work onsite with the leadership team, managers, and employees at all levels.
How do we sustain the results after Edgeview leaves?
We do not leave until you and your team are seeing the results you want. We provide detailed policies, procedures, and guidelines prepared with your employees. We train your people on new productivity tools, expand the performance framework to incorporate new ways of working, and develop the audit processes that build ongoing accountability and compliance.
Why Digital Transformation Programmes Stall Before the Technology Is Installed
The Precursor to Digital Transformation and AI
Most transformation and AI programmes are deployed onto a leadership team conduit that has never been examined. This briefing sets out why that conduit, not the technology or the budget, is the real limiting factor, and gives you a self-read assessment to locate where yours currently stands.
If you are weighing up a transformation programme, an AI rollout, or any major initiative this year, read this first.
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Ready to Find Out If We Are the Right Fit?
We are happy to discuss your situation confidentially and will let you know immediately whether we think Edgeview is the right match for your organisation.